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Regarding error 23 when the APP is connected to Roomba i7: error 23 should not appear when the battery is removed. When the APP is closed or not connected to Roomba i7, error 23 will appear when removing the battery and then installing the (CS or original) battery. To avoid the APP issue, customers are advised to verify that the APP is properly connected to the machine. If error 23 appears after installing the battery, please follow these steps: Close the APP, then remove the battery from the machine. After that, press the start button of the machine for 10 seconds. Next, reinstall the battery and connect it to the charger. Wait for the machine to start automatically. Finally, open the mobile APP to connect the machine.
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